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FAQ

Shipping

How long does it take for my order to ship?

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Please allow up to 10-12 business days for your order to be shipped out. You will receive a tracking number once your order has shipped.

Do you ship overseas?

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Yes! I ship worldwide - Prints, original artwork, and commissioned pieces. For international customers, please email msktinasales@gmail.com for an accurate shipping quote.

General

What is the cost of commissioned artwork?

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Price depends on canvas size and image details. Please email msktinasales@gmail.com for an exact price quote. Submit a high resolution photo and any other photo references you may have for price quotes according to size.

Can I get my product personalized?

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All print orders will be hand signed by the artist.

Can I get a print in a size not listed on the website?

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If you have specific requirements please email msktinasales@gmail.com to place a custom order. Not all requests are possible and depends on the image selected.

Returns

Can I make a return?

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If you're not satisfied with your purchase please email msktinasales@gmail.com to arrange an exchange within 30 days of receiving the piece. All exchanges will be subject to a 25% restocking fee and all shipping charges. This does not apply for commissioned work.

What if my order is damaged upon delivery?

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Please email msktinasales@gmail.com once receiving any damaged artwork. The shipper will be contacted immedietly to resolve the issue.

Privacy

Customer privacy

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The information you provide though the ordering process will only be used to send your tracking number and to contact you if any issues may arise.

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